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← Customer Feedback for FrescoChat

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  1. Provide an export option that has usable data including client name, email, agent, chat time, etc.

    The current chat archive .csv file is not usable.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  2. add Slack integration

    Chats will be done on a channel in Slack.

    1 vote
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  3. Custom colors

    Customize all colors.

    1 vote
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  4. Integrate with BASE CRM

    Integrate into BASE CRM both to add leads from chat app and initiate a chat from within in base

    1 vote
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  5. sainawkhamlangkho

    SaiNawKham LangKho

    1 vote
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  6. make the number of visitors online visible

    It would be nice to view the number of visitors currently on my website. I tried several live chat programs and although FrescoChat is my favorite, this is a feature that others have and I miss it in FresoChat. It could be on the chat dasboard, for example below the text 'awaiting incoming chats': @ visitors online. Preferably also show IP address and the page the visitor is currently visiting.

    2 votes
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