Knowledge Base

← Customer Feedback for FrescoChat

  1. Client Apps →

    1. Pidgin for Windows and Linux
    2. Adium for MAC OS
    3. XABBER for Android
    4. IM+ for iOS
    5. IM+ for Android

  2. Configuration →

    1. Create Departments
    2. Trigger rules
    3. Configure your working hours
    4. Chatbox Avatar
    5. Queues - visitors waiting to chat

  3. General →

    1. Voice and Video Chat (beta)
    2. Webhooks
    3. Priorities for delivering messages on multiple devices
    4. IM/Jabber Username and password
    5. Chat commands

  4. Installation →

    1. HTML installation
    2. Prestashop (V 1.6) installation
    3. Prestashop (until V1.5) installation
    4. Magento Installation
    5. Facebook Installation

  5. All articles →

    1. Create Departments
    2. HTML installation
    3. Changes to layout + new avatar
    4. Form Builder: Cusomize pre-chat and offline forms
    5. Voice and Video Chat (beta)

Feedback and Knowledge Base

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