Adding your live chat solution to Facebook requires a few easy steps:
Follow these steps for your Facebook Live Chat integration:
- Click the following link:
- Start the Wizard in the Control Panel.
The Wizard is in the bottom right corner of your Control Panel with this icon:
Choose option 4 and click the blue button Install FrescoChat on your Facebook business page. A new browser tab will open so you can always see your FrescoID that you will need during installation.
After clicking the above link or the blue button in the Wizard, you will be presented with the following screen:
Select the Facebook page where you want to install a live chat widget and click Add Page Tab.
You will see a confirmation message. Next, navigate to your Facebook business page and click the new Live Chat Tab.
You will see this:
Enter your FrescoID (which looks like a long range of numbers and letters) and click Submit. You can find your FrescoID in the Control Panel, menu Dashboard, in the Account Summary box.
After clicking Submit your Facebook Live Chat Widget is ready. Click the button Chat Room: