Chatbox Avatar

← Configuration
You can pick a chatbox avatar that will be displayed at the pre-chat / offline form




It will also be displayed when the chatbox is activated by a trigger rule





How to configure it?



In FrescoChat Panel, go to Chatbox -> Settings and you will find the Avatar section




You can pick any of the pre-loaded avatars or enter the full path to your avatar image in the textbox





Configuration

  1. Create Departments
  2. Trigger rules
  3. Configure your working hours
  4. Chatbox Avatar
  5. Queues - visitors waiting to chat
  6. Timeout settings
  7. Maximum concurrent chats
  8. chat transcripts to your e-mail address
  9. Offline messages
  10. Use custom images / links to open chatbox
  11. Integrating your social media channels in your chatbox
  12. Eyecatching image
  13. Add agent's pic
  14. Customize your Away and Busy IM status
  15. Use 1 IM/Jabber account across multiple FrescoChat accounts
  16. Anti annoying policy
  17. Chat archive
  18. Translate / Localize texts on chatbox
  19. Behavior on mobile devices
  20. Transfer chat session to another agent or department
  21. Gravatar Integration

Feedback and Knowledge Base

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