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  1. Add agent's pic

  2. Adium for MAC OS

  3. Agent to Agent chat

  4. Anti annoying policy

  5. Behavior on mobile devices

  6. Changes to layout + new avatar

  7. Chat archive

  8. Chat commands

  9. chat transcripts to your e-mail address

  10. Chatbox Avatar

  11. Configure your working hours

  12. Create Departments

  13. Customize your Away and Busy IM status

  14. Drupal Installation

  15. Eyecatching image

  16. Facebook Installation

  17. Form Builder: Cusomize pre-chat and offline forms

  18. Gravatar Integration

  19. How to end a conversation

  20. HTML installation

  21. IM+ for Android

  22. IM+ for iOS

  23. IM/Jabber Username and password

  24. Info about the chat request for your agents

  25. Integrating your social media channels in your chatbox

  26. JABIRU for Android

  27. Magento Installation

  28. Maximum concurrent chats

  29. Offline messages

  30. Pidgin for Windows and Linux

  31. Prestashop (until V1.5) installation

  32. Prestashop (V 1.6) installation

  33. Priorities for delivering messages on multiple devices

  34. Queues - visitors waiting to chat

  35. Timeout settings

  36. Transfer chat session to another agent or department

  37. Translate / Localize texts on chatbox

  38. Trigger rules

  39. Use 1 IM/Jabber account across multiple FrescoChat accounts

  40. Use custom images / links to open chatbox

  41. Voice and Video Chat (beta)

  42. Webhooks

  43. XABBER for Android

  44. YAXIM for Android

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